Server Resources : Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources, mail servers, Ftp servers, Http servers, SQL database servers) reserves the right to suspend that site immediately. This policy is only intended to prevent the misuse of our servers and to avoid interruption in services to other customers. Customers may be offered an option whereby Way Infotech continues hosting the website for an additional fee. Any Web Hosting and E-Commerce account deemed to be adversely affecting server performance or network integrity will be terminated or deleted from the servers without prior notice.
Spamming : Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming") is prohibited, regardless of whether or not it overloads a server or disrupts service to Way Infotech's customers. The term "spamming" also includes, but is not limited to, maintaining an open SMTP policy, engaging in spamming using the service of another ISP or IPP and referencing in the spam a web site hosted on a Way Infotech server, and selling or distributing software (on a web site residing on a Way Infotech server) that facilitates spamming. Violators will be assessed a fine of Rs.1,000 to Rs.10,000 and will face immediate suspension without prior intimation of suspension. Way Infotech reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.
CGI Scripts / PHP / ASP / and other scripts : Any scripts that pose a potential security risk or are deemed to be adversely affecting server performance or network integrity will be shut down or will be automatically removed without prior notice. Way Infotech does not permit CGI Scripts / PHP / ASP / and other scripts sharing with domains not hosted by Way Infotech or any scripts that may be abused for UCE purposes.
Chat Rooms : Way Infotech does not allow to install their own chat rooms. Chat rooms tend to require significant system resources and therefore cannot be permitted as an account option.
IRC : Way Infotech does not allow IRC or IRC bots to be operated by customers.
Software Distribution : Way Infotech's Web Hosting accounts are not configured for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact us to make special arrangements.
Multimedia Files : Multimedia files are defined as any graphics, audio, and video files in any extension or format. Way Infotech hosting accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files.
Multimedia files are allowed only in Special Media pack (Customers need to contact wayinfotech for Media Packs). If the files which are large and uses the resources of the server of FTP hosting will be automatically deleted without prior notice.
Adult Content : Way Infotech does not allow the follow material to hosted in any form.
Way Infotech do not allow any of the following content to be stored on its servers:
Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.
Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of Way Infotech.
Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or how to" information about such material.
Support : Way Infotech offers support through email, live chat and automated service engine. Way Infotech does not guarantee or apply any time limit for offering such support.
Way Infotech Services
Way Infotech’s services include, but are not limited to:
any act of preparing, setting up, connecting, maintaining, terminating, or reconnecting customers’ account (including all billing data and the space on the particular Web server that Way Infotech provides to customers);
any use by customers, or any access provided to customers by Way Infotech, of computing, telecommunications, software, information, hardware, and equipment;
any act, or provision of any service, by Way Infotech to customers, related to web hosting and domain name registrations (including server usage and technical support), regardless of duration and whether paid for or not;
any provision by Way Infotech to customers, of any space, Internet connectivity, or electrical power;
any access or use related to the Way Infotech’s web site, including the web site itself;
any other service mentioned in the TOU;
any other service provided by Way Infotech to customers, whether used or not;
any other Way Infotech services that are used by customers, whether offered or provided by Way Infotech to customers.
Ownership of Web Site : The legal owner of customers’ web sites and accounts with Way Infotech will be the individual or organization whose name is listed in Way Infotech’s database as the owner. Customers will fully cooperate with and abide by any and all of Way Infotech’s security measures and procedures in the event of any dispute over ownership of customers’ web sites and accounts with Way Infotech.
Illegal Use : Way Infotech servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Additionally, in purchasing Way Infotech services, all Way Infotech customers certify that they and/or the organization they represent in procuring services from Way Infotech are not, nor have been designated, a suspected terrorist as defined by the Constitution of India; are not owned or controlled by a 'suspected terrorist' as defined by the Constitution of India; and are not on, are not a member of, related to, associated with, or controlled by any organizations listed as terrorist by the Govt. Of India.
Domain : If the domain is moved from wayinfotech to some other registrar the services of hosting will be terminated.
Unlock - Transfer Domain Name : Customers who request to unlock the domain and if raise a ticket for the transfer code should have taken the backup of the site before raising the unlock, obtain transfer code etc. Wayinfotech is not responsible for the data or files.
For security reasons if customer has raised such ticket the hosting will be deleted for security reason without notice.
Transfer of Domain Name : Customers who have registered/purchased only domain name have to transfer the domain to another hosting company before 60 days of expiry or you need renew the domain to transfer.
Website : Directory service, Portals, tutorial sites, education site, Word Press, blogs, forum and boards are not allowed in web hosting offers packages like Windows hosting / Linux hosting, Reseller hosting and windows 100% up server. Any scripts or program mentioned above that pose a potential security risk or are deemed to be adversely affecting server performance or network integrity will be shut down or will be automatically removed without prior notice. Violators will be assessed a fine of Rs.5,000 to Rs.10,000 and will face immediate suspension. Way Infotech reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.
Spamming : Sending unsolicited bulk and/or commercial messages over the Internet (known as "spamming") is prohibited, regardless of whether or not it overloads a server or disrupts service to Way Infotech’s customers. The term "spamming" also includes, but is not limited to, maintaining an open SMTP policy, engaging in spamming using the service of another ISP or IPP and referencing in the spam a web site hosted on a Way Infotech server, and selling or distributing software (on a web site residing on a Way Infotech server) that facilitates spamming. Violators will be assessed a fine of Rs.1,000 to Rs.10,000 and will face immediate suspension. Way Infotech reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.
System and Network Abuse : Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following: unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
Viruses and Other Destructive Activities : Use of Way Infotech’s services or equipment for creating or sending Internet viruses, worms or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for any customer to engage in other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use Way Infotech’s services and equipment (or any connected network, system, service or equipment) or conduct their business over the Internet.
Privacy : Way Infotech is concerned with the privacy of on-line communications and web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, Way Infotech urges its customers to assume that all of their on-line communications are insecure. Way Infotech cannot take any responsibility for the security of information transmitted over Way Infotech's facilities.
Customer Responsibility : Customers are required to use the Way Infotech network responsibly. This includes respecting the other customers of Way Infotech. Way Infotech reserves the right to suspend and/or cancel service with any customer who uses the Way Infotech network in such a way that adversely affects other Way Infotech customers. While Way Infotech may monitor its service electronically to determine that its facilities are operating satisfactorily, as a general practice, Way Infotech does not monitor its customers' communications or activities to determine whether they are in compliance with the TOU. However, when Way Infotech becomes aware of any violation of the TOU or other user agreements, Way Infotech may take any action to stop or correct such violation, including, but not limited to, denying access to Way Infotech’s services and equipment or to the Internet. In addition, Way Infotech may take action against a customer or a customer of such customer because of the activities of such customer. Way Infotech anticipates that customers who offer Internet services will cooperate with Way Infotech in any corrective or preventive action that Way Infotech deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of Way Infotech policy and Way Infotech reserves the right to take any such action even though such action may affect other customers of the Way Infotech customer.
Way Infotech and its , affiliates and associates shall not be liable, at any time for damages (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the Service, or any of its contents, or from any action taken (or refrained from being taken) as a result of using the Service or any such contents or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorised access to, alteration of, or use of information contained on the service. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation. You agree that Way Infotech has no responsibility or liability including but not limiting to the deletion, corruption, loss or failure to store any messages or content / data maintained or transmitted by any Way Infotech Service. You acknowledge and agree that no compensation shall be payable whatsoever with respect to the aforesaid by Way Infotech. Way Infotech MAKES NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
Actions Taken by Way Infotech :
The failure by a customer to meet or follow any of the TOU is grounds for account deactivation. Way Infotech will be the sole arbiter as to what constitutes a violation of the TOU. Way Infotech reserves the right to remove any account without prior notice and to refuse service to anyone at any time. When Way Infotech becomes aware of an alleged violation of its TOU, Way Infotech will initiate an investigation. During the investigation, Way Infotech may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, Way Infotech may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, Way Infotech will notify the appropriate law enforcement authorities of such violation. An unlisted activity may also be a violation of the TOU if it is illegal, irresponsible, or constitutes disruptive use of the Internet. Way Infotech does not issue credits for any outages incurred through service disablement. Violators of the policy are responsible, without limitations, for the cost of labor to rectify any damage done to the operation of the network and business operations supported by the network, and to respond to complaints incurred by Way Infotech.
Way Infotech customers agree to protect, defend, hold harmless, and indemnify Way Infotech, any third party entity related to Way Infotech (including, without limitation, third party vendors), and Way Infotech’s executives, directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies, subsidiaries, and co-subsidiaries with the same parent company as Way Infotech, from and against any and all liabilities, losses, costs, judgments, damages, claims, or causes of actions, including, without limitation, any and all legal fees and expenses, arising out of or resulting in any from the customer’s use of Way Infotech’s services.
Disclaimer : The Way Infotech service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Way Infotech expressly disclaims any representation or warranty that the Way Infotech service will be error-free, secure or uninterrupted. No oral advice or written information given by Way Infotech, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. Way Infotech and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.
Termination for Bankruptcy or Insolvency: If a customer becomes insolvent or any bankruptcy petition is filed by the customer, or any third party against the customer, Way Infotech may immediately terminate provision of Way Infotech’s services to the customer without prior notice or penalty. Such customer consents to the grant of relief from any automatic stay of proceedings against Way Infotech in such event.
LIMITATION OF LIABILITY : TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT, AND UNDER NO THEORY OF LAW OR EQUITY, WILL WAY INFOTECH (INCLUDING, WITHOUT LIMITATION, WAY INFOTECH’S EXECUTIVES, DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES, CO-SUBSIDIARIES WITH THE SAME PARENT COMPANY AS WAY INFOTECH, AFFILIATES, THIRD-PARTY PROVIDERS, MERCHANTS, LICENSORS, OR THE LIKE) OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING WAY INFOTECH’S SERVICES, BE LIABLE FOR THE LOSS OF A DOMAIN NAME, OR ANY BUSINESS OR PERSONAL LOSS, REVENUES DECREASE, EXPENSE SINCREASE, COSTS OF SUBSTITUTE PRODUCTS AND/OR WAY INFOTECH SERVICES, OR ANY OTHER LOSS OR DAMAGE WHATSOEVER, OR FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF ANY USE OF, OR ANY INABILITY TO USE, ANY WAY INFOTECH SERVICES EVEN IF WAY INFOTECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WAY INFOTECH’S TOTAL CUMULATIVE LIABILITY, IF ANY, TO CUSTOMER, OR ANY THIRD PARTY, FOR ANY AND ALL DAMAGES, RELATED TO THE TOU OR WAY INFOTECH’S SERVICES, INCLUDING, WITHOUT LIMITATION, THOSE FROM ANY NEGLIGENCE, ANY ACT OR OMISSION BY WAY INFOTECH OR WAY INFOTECH’S REPRESENTATIVES, OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, WILL BE LIMITED TO, AND WILL NOT EXCEED, THE ACTUAL INDIAN RUPEE AMOUNT PAID BY THE CUSTOMER FOR THE SERVICES WHICH GAVE RISE TO SUCH DAMAGES, LOSSES AND CAUSES OF ACTIONS DURING THE 3-MONTH PERIOD PRIOR TO THE DATE THE DAMAGE OR LOSS OCCURRED OR THE CAUSE OF ACTION AROSE.
Modifications : Way Infotech may discontinue, upgrade, replace, modify, or change in any way, without limitation, any software, application, program, data, hardware, equipment, or portions or components thereof, used to provide customers with Way Infotech’s services. Certain changes to Way Infotech’s services may affect the operation of customers’ personalized applications and content. Each customer is solely responsible, and Way Infotech is not liable, for any and all such personalized applications and content.
Backup of Data : Except where Way Infotech has expressly agreed in writing to the contrary, customers are solely and entirely responsible, and Way Infotech is in NO way responsible, for the management and backup of all customer data, and all updates, upgrades, emails and patches to any software that customers use in connection with Way Infotech services.
Third Party Licenses : Way Infotech makes a reasonable effort to provide customers with technologies, developments, and innovations (collectively “Technologies”), part of which may be licensed, or co-branded, from or by, third party entities. However, Way Infotech makes NO warranty of any kind, either express or implied, regarding the quality, accuracy, reliability, validity, or continued existence of any or all aspects of such Technologies. Moreover, Way Infotech specifically disclaims all warranties of merchantability and and fitness for a particular purpose for such Technologies. Furthermore, no customer will hold Way Infotech liable in any way for the revocation of any license, which has been licensed to Way Infotech. The use of the Technologies obtained from or through Way Infotech, or any other referred third party, whether directly or indirectly, is at the sole risk of customers.
Non-Way Infotech Products : Any mention of non-Way Infotech products by Way Infotech, its employees, or any third party entity related to Way Infotech is for information purposes only and does not constitute an endorsement or recommendation by Way Infotech. Way Infotech disclaims any and all liabilities for any representation or warranty made by the vendors of such non-Way Infotech products or services.
Way Infotech’s Intellectual Property : Customers will not, without Way Infotech’s express written consent, copy, reproduce, republish, or otherwise use any material, in whole or in part, that is located on Way Infotech’s web site, and customers will not use any of Way Infotech’s trademarks, service marks, copyrighted materials, or other intellectual property without Way Infotech’s express written consent. Customers will not, in any way, misrepresent their relationship with Way Infotech, attempt to pass themselves off as Way Infotech, or claim that customers are Way Infotech.
Assignment : Customers may not assign or delegate their rights or obligations under the TOU or other agreement for Way Infotech’s services, either in whole or in part, without the prior written consent of Way Infotech.
Minimum Age Requirement : Way Infotech customers must be at least 18 years of age. Any individual under the age of 18 years (“Minor”) must have a parent or guardian accept the TOU in order for the Minor to become a Way Infotech customer. A parent or guardian who accepts the TOU on behalf of a Minor will be primarily liable for ensuring complete and proper compliance with the TOU, including the timely and full payment of the charges for Way Infotech services, and such primary liability will continue even when the Minor has attained the age of 18, unless the parent or guardian obtains Way Infotech’s express written consent to the contrary. Any acceptance of the TOU or any other agreement for Way Infotech’s services will be deemed null and void to the extent that Way Infotech will not be liable in any way as a result of the Minor’s age or legal incapacity or the Minor’s use of Way Infotech’s services.
Governing Law and Severability : The TOU, and any other agreement for Way Infotech services, will be governed by and construed in accordance with the laws of the State of Tamil Nadu, India without reference to its conflicts of laws principles. Any litigation or arbitration between a customer and Way Infotech will take place in Chennai, and the customer will consent to personal jurisdiction and venue in that jurisdiction. If any provision or portion of the TOU or other Way Infotech agreement is found by a court of competent jurisdiction to be unenforceable for any reason, the remainder of the TOU or the agreement will continue in full force and effect.
Force Majeure : Way Infotech will not be liable for delays in its performance of the TOU or Way Infotech services caused by circumstances beyond Way Infotech’s reasonable control, including acts of God, wars, insurrection, civil commotions, riots, national disasters, earthquakes, strikes, fires, floods, water damage, explosions, shortages of labor or materials, labor disputes, transportation problems, accidents, embargoes, or governmental restrictions (collectively “Force Majeure”). Way Infotech will make reasonable efforts to reduce to a minimum and mitigate the effect of any Force Majeure. Notwithstanding anything contained elsewhere herein, nor will any event of Force Majeure suspend any obligation of customers for the payment of money due.
Independent Contractors :
Nothing in this Agreement will be construed as creating a partnership or relationship of employer and employee, principal and agent, partnership or joint venture between Way Infotech and its customers. Each of Way Infotech and its customers will be deemed an independent contractor at all times and will have no right or authority to assume or create any obligation on behalf of the other, except as may be expressly provided herein.
Construction and Interpretation : Wherever in this TOU the masculine, feminine, or neuter gender is used, it will be construed as including all genders, and wherever the singular is used, it will be deemed to include the plural and vice versa, where the context so requires. The division of the TOU into sections/paragraphs, and the insertion of headings/captions, are for convenience of reference only and will not affect the construction or interpretation of the TOU. Any rule of construction to the effect that any ambiguity is to be resolved against the drafting party will not be applicable in the construction or interpretation of the TOU.
Complete Agreement and Exclusivity : The TOU, and/or any other specific agreement for Way Infotech services, constitutes the complete understanding and agreement between Way Infotech and its customers. Except when expressly agreed to the contrary in signed writing by an authorized representative of Way Infotech, the TOU supersedes any other written (including digitized/computerized) agreement, oral agreement, and/or agreement by conduct. This TOU, and/or any other specific agreement for Way Infotech services is between Way Infotech and its customers only and will not confer any rights in any third party except as otherwise expressly provided by Way Infotech.
All Way Infotech Customer Billing Policy
Payments : Way Infotech accepts the following types of payment:
- Check/money order
- Credit card (VISA, MasterCard, American Express)
- Fund Transfer from bank accounts
All payments are due on the Account Statement Date. The Account Statement Date is the monthly anniversary of the date the account was activated. You are responsible for directly updating, or notifying Way Infotech, of any changes to your billing details.
Accounts that are past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney’s fees, court costs, and collection agency fees.
Billing Cycles (Terms)
Way Infotech offers three Billing Cycles (terms) for hosting charges: Yearly (12 months). The Billing Cycle begins on the Plan Activation Date. Resellers are limited to the Yearly Billing Cycle for all of their charges.
You may elect to change your Billing Cycle at any time; however, the new Billing Cycle will only take effect at the time of the next plan renewal.
All additional features added to an account are charged yearly. Additional items are non-refundable.
In order to insure uninterrupted service to your website, all plans has to be renewed. The customer has the sole responsibility to keep track of the expiry date and renew the services well in advance at least 10 days before expiry. It is not the responsibility of Way Infotech to give you any intimations in advance. It is confirmed by you that the responsibility of renewing the service will lie with you. The renewal of your account is subject to realisation of payment by Way Infotech. Payment of account fee after expiry date does not guarantee the renewal of account with Way Infotech. Way Infotech cannot guarantee the renewal of account, if the payment is made after expiry date. Renewal of services such as domains, ssl certificates etc, involve companies, on whose activities, Way Infotech does not have control over. Hence, Way Infotech is not liable for interruption in services, loss of data, loss domain names, ssl certificates etc.
Way Infotech does not mail paper invoices or statements. Statements can be viewed and printed through members area.
Returned (NSF) Checks
Way Infotech charges a Rs.200 fee for returned (NSF)checks. Customers that issue an NSF check will be required to submit future payments with a DD or money order.
Bank Account Payments
Way Infotech charges Rs.50 for outstation checks, Account transfers.
Customers that wish to reactivate a closed account will be assessed a Rs.2000 reactivation fee. A Rs.200 fee will be assessed if Way Infotech restores your data files to your reactivated account.
Hosting plans will automatically expire until a plan is renewed. In order to cancel service, you must contact Way Infotech's Billing Team at Click here with proper payment details and account details. Please be aware that there are no pro-rated refunds after the first 30 days of service. No refund is available for Way Infotech Start Up Account in the event of cancellation.
Cancellation requests must be received by Way Infotech a minimum of thirty (30) days prior to the end of your Billing Cycle.
Way Infotech will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Way Infotech as soon as possible.
Way Infotech does not monitor, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to Way Infotech's services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. Way Infotech reserves the right to cancel any account, at any time, without notice, for any reason Way Infotech considers appropriate.
Way Infotech's policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.